No matter your industry, every business today is striving to create powerful, immersive experiences that result in delighted, loyal customers. From engaging through online research, to reviewing customer feedback, to getting the ‘touch and feel’ of a product in-store, to finally making that purchase through a kiosk, the brand experience needs to be seamless and personal, at a mass level.
The key to providing truly immersive customer experiences, while at the same time optimising inventory and internal processes, requires being ‘omni’ at your foundation. That means you need a 360 root visibility of data, content and experience. Most solutions today rely on multiple integrations across channels to bring visibility at any peripheral level. This is costly, painful, and ultimately will be replaced by a more efficient way.
Introducing the EBEETM BHIVE Engine. Our cutting edge BHIVE engine is omni channel from the ground up, by marrying relevant data and content at the right time, to provide seamless, personal experiences. Whether your industry is banking, healthcare, retail, education or hospitality, your roots can now truly be omni by combining our channel agnostic backend with our channel specific front end.